504 Gateway Time-out On All ORDS REST Calls (Doc ID 2810176.1)

Last updated on JUNE 13, 2024

Applies to:

Goal

When migrating an application to the Visual Builder Studio development environment, a new project is created and the main application and imported into a new workspace.

When trying to run the application using the preview button, all REST calls are failing with the error "504 Gateway Time-out".

The same REST calls work fine when running from the original Visual Builder Cloud Service development environment.

The IP Address for the instance has been allow-listed, but it is felt there are other IP addresses that need to be allow-listed as well

What additional IP Addresses need to be allow-listed to allow access from the new Visual Builder Studio instance?
 

Solution

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