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504 Gateway Time-out On All ORDS REST Calls (Doc ID 2810176.1)

Last updated on OCTOBER 03, 2021

Applies to:

Visual Builder Studio - Version 21.10.0 and later
Information in this document applies to any platform.


When migrating an application to the Visual Builder Studio development environment, a new project is created and the main application and imported into a new workspace.

When trying to run the application using the preview button, all REST calls are failing with the error "504 Gateway Time-out".

The same REST calls work fine when running from the original Visual Builder Cloud Service development environment.

The IP Address for the instance has been whitelisted, but it is felt there are other IP addresses that need to be whitelisted as well

What additional IP Addresses need to be whitelisted to allow access from the new Visual Builder Studio instance?


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