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As Required Is Not Showing For Business Unit At Lead Level (Doc ID 2810339.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Lead Management

ACTUAL BEHAVIOR
---------------
The Business Unit field on the Lead Detail level is missing the asterisk ( * ) to indicate that it is a required field.


EXPECTED BEHAVIOR
-----------------------
The field is marked as required and so expecting to see the asterisk ( * ) indicator.
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Application Composer set Business Unit field as required
2. Create Lead and see the business unit field missing the asterisk ( *)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot show that this is a required field.

Cause

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In this Document
Symptoms
Cause
Solution


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