My Oracle Support Banner

Work Order - Workzone Does Not Display All Available Resources (Doc ID 2810468.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

 Go to Service Request > Work Order > Create a field service work order

 Choose address and work order type, in work order area drop down, not all resources are showing

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.