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FA: SCM: OM: Orchestration Process Does Not Start And Line Stuck At Created Status (Doc ID 2810601.1)

Last updated on OCTOBER 08, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

The orchestration process is not starting for new sales orders. The order line is stuck at Created status and all of the tasks show status of Not Started under the Orchestration Plan.

EXPECTED BEHAVIOR
-----------------------
The expectation is for the line status to progress to Scheduled->Reserved->Awaiting Shipping for a standard orchestration process.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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