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OSF: Updating the Quantity of the Cart Item not Updating Respective Price Values (Doc ID 2810820.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.2.8 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

Price of the cart item is not updating upon changing the quantity.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

1) Add 2 poducts in cart and update quantities

2) Go to checkout page

3) Click on 'ship to multiple address' link

4) Split product1, which will create a new Shipping Group, change its shipping address.

5) Click on 'Ship to Single Address' link.

6) All Shipping Groups will be merged to one now.

7) Go to cart page

8) Update the quantity of product 1

Notice that the Quantity got updated but pricing didn't.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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