My Oracle Support Banner

Audit Report For France shows no Parameters and when it is run without it ends in error (Doc ID 2810822.1)

Last updated on OCTOBER 14, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, GL Reports & Inquire Screens

Audit Report for France ending in error



ERROR
-----------------------
A system error occurred. Contact your help desk. Details: A system error has occurred in the program jefr_jelines_rpt_pkg.beforeReport , ORA-20001: XLA-870557: A system error occurred. Contact your help desk. Details: A system error has occurred in the program jefr_jelines_rpt_pkg.beforeReport -> GL Date from Not able to derive from the period name,application id and ledgerid, ORA-01403: no data found.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Audit Report for France with no parameters as the parameters are not displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot review the Audit Report for France or run the process properly

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.