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Inventory by Location Screen Does Not Return Results and Throws Status 503 Network Error (Doc ID 2810948.1)

Last updated on SEPTEMBER 30, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Item inventory by location window does not show results and keeps running. Sometime later, it throws the status=503 error.

Error
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"A connection to the server has failed. (status=503)"


Steps to Reproduce
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1. Log into RMS
2. Go to the inventory folder
3. Go to inventory by location screen
4. Search for 1 item in all locations.
5. The application returns the result in 5 minutes sometimes and get a connection error in some cases.
6. Even the results come back in 5 minutes after for 1 item is too long.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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