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Eloqua: Apps: Contacts Stuck In Form Submit App With "Being Processed By App" Status (Doc ID 2811067.1)

Last updated on NOVEMBER 04, 2021

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

Contacts are stuck in the Form Submit app step in the campaign (or program) with the status "Being processed by App".

Reinstalling the app and moving the contacts to the previous step and re-flowing them did not solve the issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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