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Account>Contact Subtab Saved Search On Mobile App Does Not Show 'Related Contacts' (Doc ID 2811072.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, CX Sales Mobile Application

ACTUAL BEHAVIOR
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Account>Contact subtab filter on mobile app needs to be corrected

Need to change the primary contact on an account. If you go to edit the field, the Contact Search page appears with a filter to show "My Smart List for Contacts" when we need it to show "Related Contacts."

STEPS
----------------
1. Navigation in CX Sales Mobike
2. Accounts
3. Quick Action>Edit
4. Down Arrow on Primary Contact field
5. End result: Search page with a filter to Show: My Smart for Contacts
  Need it to Show: Related Contacts

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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