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Select Account Alias In Create Journal UI Gives Application Error Or Refreshes Page (Doc ID 2811170.1)

Last updated on OCTOBER 03, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Users have enabled shorthand alias for GL COA. When they select a value from Account Alias in Create Journal UI, it bounces the browser. Intermittently page gives an error message:
'An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident:<incident number>'


Cause

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In this Document
Symptoms
Cause
Solution
References


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