My Oracle Support Banner

DCA Not Loading European Accented Characters Correctly From UTF-8 File (Doc ID 2811337.1)

Last updated on JUNE 22, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 and later
Information in this document applies to any platform.


In certain entities such as item_,master and item_master_cfa_ext we have accented characters which are part of the Spanish and Polish alphabet such as "Ñ".

Our files are encoded using UTF-8 as per DCA manual but when these characters are loaded into RMS the characters are displayed incorrectly in the front end and we see a "?".

This does not happen when spreadsheet uploads are used for other entities.

Why is the DCA not processing these characters correctly when the manual says the files should be in UTF-8?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.