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Unable To Open ICSR Viewer In Decoded View (Doc ID 2811800.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 and later
Oracle Life Sciences Argus Safety - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

Schedule E2B report
Click on Draft or Final link
ICSR Viewer opens but either the Viewer page is empty or only the XML is displayed and there is no option to change to the Decoded View.

 

 

Cause

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In this Document
Symptoms
Cause
Solution

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