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OTBI File Upload Error: File Uploaded May Contain A Virus Or Otherwise Failed To Be Scanned For Viruses. (Doc ID 2812384.1)

Last updated on OCTOBER 05, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.04.0 version, Analytics

File uploaded may contain a virus or otherwise failed to be scanned for viruses.

User is trying to upload images in BI(Shared Folder-> Custom-> Images Folder)
It is throwing the error-"File uploaded may contain a virus or otherwise failed to be scanned for viruses".


ERROR
-----------------------
"File uploaded may contain a virus or otherwise failed to be scanned for viruses".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to BI(Shared Folder-> Custom-> Images Folder) or any folder
2. Click no Upload > Pick any file to upload
3. See error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload files in BI Catalog

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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