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User Is Getting 'Sorry, You Do Not Have Access To This Service.' Error While Accessing The WebUI (Doc ID 2812895.1)

Last updated on OCTOBER 08, 2021

Applies to:

Content and Experience Cloud Service - Version 17.4.5 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Oracle Content Management - Version 21.9.1 and later
Information in this document applies to any platform.

Symptoms

We have assigned CECStandardUser application role to user, when user is accessing the Oracle Content Management (OCM) instance he is getting you do not have access to this service. This role is assigned 1 day back, still user is facing this issue.
However administrator can add the same user as contributor to folder.

Cause

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In this Document
Symptoms
Cause
Solution
References


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