Why are there multiple clicks and/or opens at same time for a specific RIID / email address? Why are there more number of clicks than opens? (Doc ID 2812976.1)

Last updated on DECEMBER 22, 2022

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X and later
Information in this document applies to any platform.

Why are there multiple clicks and/or opens at same time for a specific RIID / email address? Why are there more number of clicks than opens?

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.