My Oracle Support Banner

Reports Not Visible In CX Sales Mobile App For Custom Role (Doc ID 2813563.1)

Last updated on OCTOBER 01, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

Reports section has come in 21C and is not visible for the Custom Sales Rep roles.
We have been using Custom Role role for Sales Rep and Sales Manager not OOTB Sales roles. But as Reports feature came in 21C it is only visible to OOTB Sales Rep Role users.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.