My Oracle Support Banner

Schedule Appointment Action Updating Appointments With Latest Stop Number in All Appointments (Doc ID 2813657.1)

Last updated on OCTOBER 12, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

---------------

Schedule appointment function creating appointments with last stop number in all appointments.

If shipment has 2 stops for which appointments to be created. When you perform Schedule Appointment function from action which creating 2 appointments with Stop num as 2 only, not 1 and 2.

EXPECTED BEHAVIOR
-----------------------
Expect the stop numbers be correct fo the appointments created

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create a Ground schedule with 3 stops (P-P-D)
2. Create the shipments with 3 stops
3. Actions > Operational Planning > Dock Scheduling > Schedule Appointment
4. Appointment ID created for first Pick up stop one, showing as Stop number 1 as expected
5. When created appointment for Stop number two, the Stop number for both appointments changed to 2

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.