Fusion Global HR: Transaction Not Clearing From Worklist (Doc ID 2813692.1)

Last updated on OCTOBER 15, 2021

Applies to:

Symptoms

Some Termination Transactions not disappearing from worklist


Some termination transactions are being fully approved, processed, but not dropping from the last approver's worklist.

We are running the "Synchronize Notifications in Global Header" process every 2 hours. The termination date has already passed as well.

 

EXPECTED BEHAVIOR
-----------------------
Once approved, the transaction should not be in the worklist


Example:
We terminated person x
The status is completed.
The user SB was an approver, and although the process is complete, the approval will not disappear from SB's worklist.

Changes

Cause

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