My Oracle Support Banner

ReIM Application Produces Error When Detail Matching 2 Invoices For Same PO (Doc ID 2813969.1)

Last updated on OCTOBER 19, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

ReIM application produced an error when detail matching 2 invoices against a PO with 2 receiving locations. LOGGER_LOGS showed the error below.

When trying a summary match it worked. The issue is with Detail match.

ERROR
-----------------------
ORA-00001: unique constraint (RMS01.PK_IM_PART_MATCHED_RECEIPTS) violated
ORA-06512: at "RMS01.REIM_ONLINE_MATCH_SQL", line 6740

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create and approve a PO with more than one location
2. Ship/receive the PO in both locations
3. Create an invoice using ReIM application for each location/PO
4. Attempt to detail match the invoices at once
5. Error encountered
6. Summary match
7. Invoices are both matched

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.