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Unexpected "You Can Not Split All Ship Unit(s) Off' Error When Splitting Order Release (Doc ID 2814794.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

Normally this would work, it should only give this error when all the ship unit's off amounts are fulfilled:

Select Order
Actions > Order Management > Change Order > Split Order Release
Receive error: 'You can not split all ship unit(s) off.

When the order is not planned the functionality works correctly.

Cause

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In this Document
Symptoms
Cause
Solution


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