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Incorrect Transaction out of Balance errors displayed even when Transactions are balanced (Doc ID 2815257.1)

Last updated on OCTOBER 19, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

ReSA generates Transaction Out Of Balance error with balance of 0.00 when receives transactions where item's unit of measure is Kilo Gram(KG).

Steps to recreate:
1. Process RTLOG with an item sale
  TITEM: Catch Weight Items (retail configuration is 2 decimals, scales are weighting with 3 decimal precision)
             Unit Quantity: 139.156KG
             Unit Retail: 63.95
                           = 8899.0262 SAR (Quantity * Retail)
  TTEND: CASH 8899.03 SAR(2 decimals)
2. Navigate to the transaction and notice the Transaction Out Of Balance error showing balance on 0.00
3. Refresh Errors on the transaction and notice that the Transaction Out Of Balance error is now gone.

Expectation: ReSA should accept calculation tolerance below the currency precision point and give no error in the scenario above.


Cause

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In this Document
Symptoms
Cause
Solution
References


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