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Notifications (eg Help Desk Request Has Been Assigned) In Springboard Are Not Drillable (Doc ID 2815365.1)

Last updated on APRIL 29, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

Notifications (eg help Desk Request has been assigned) in springboard are not drillable but it is drillable when the user is in Help Desk module.

Cause

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In this Document
Symptoms
Cause
Solution
References


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