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Payment Process Request is Not Clearing From Payments Dashboard (Doc ID 2815878.1)

Last updated on DECEMBER 10, 2021

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

Payment Process Request is not getting cleared from the Payments Dashboard.
There are no transactions in the PPR, it shows status as 'Payment file processing'. Even after running the file creation process for this PPR, it does not get cleared from the dashboard.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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