Error When A New Employee Creates A Service Request ""The party record isn't found for the selected person" (Doc ID 2816246.1)

Last updated on JANUARY 19, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

When an employee tries to create/save a service request in HR Helpdesk they receive the following error:

'Error Save failed'

Diagnostics show the following error details:

"The party record isn't found for the selected person. Contact your help desk. (SVC-5295363) An application error has occurred.

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In this Document

Symptoms

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