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Unable To Save Outlook Email As An Attachment Against Goal (Doc ID 2818034.1)

Last updated on OCTOBER 29, 2021

Applies to:

Oracle Fusion Goal Management Cloud Service - Version 11.13.21.07.0 and later
Oracle Fusion Performance Management Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

 When employee adds an outlook message (with extension .msg) attachment and tries to save the goal application throws an error.

Error :  Validation of attachment  xxxxxx.msg failed. You can only upload these file  types : text,image, audio and video. Remove attachments with other file types.

Email attachments were allowed prior to 21C. Issue is also occurring when customer is trying to complete a Performance document that has goals with email attachments.

Changes

 Issue is occurring after upgrading to 21C.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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