How to check if the email was received on the Oracle Messaging Server (Doc ID 2818566.1)

Last updated on APRIL 15, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

From the Search Status Messages UI, you can view the status of messages to determine why messages are not creating an SR

Additionally we can run some queries to find the status details of the email received on the Oracle Messaging Server

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