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Unable To Preview The Loaded Documents Of Records, Extension Is Missing. (Doc ID 2819074.1)

Last updated on NOVEMBER 10, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Data Load

ACTUAL BEHAVIOR
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After loading Documents Of Record or DOR via HDL, the file imports and loads successfully, but unable to preview the attached MS Word & PDF documents within the Fusion HCM UI via Home or Navigator->My client groups > Person Management>search for an employee->under the Actions drop-down LOV, click on Personal & Employment then Document of Records> Click on Preview button. Able to preview the DOR records when created within the Fusion HCM UI

EXPECTED BEHAVIOR
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Should be able to preview the record via the navigation provided when they are loaded using the DocumentOfRecords.dat HDL file

STEPS
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The issue can be reproduced at will with the following steps:
1. Import and load DOR records using HDL successfully
2. Unable to preview the attached MS Word & PDF documents within the Fusion HCM UI via Home or Navigator->My client groups > Person Management>search for an employee->under the Actions drop-down LOV, click on Personal & Employment then Document of Records> Click on Preview button
3. Able to preview the DOR records when created within the Fusion HCM UI

Cause

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In this Document
Symptoms
Cause
Solution
References


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