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Timesheet Reject Status Reason Codes Defined, But System Can't Find Them (Doc ID 2819260.1)

Last updated on NOVEMBER 09, 2021

Applies to:

Oracle Utilities Work and Asset Cloud Service - Version 20A to 21B [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

When a timesheet approval request is rejected, the system tried to get the status reason codes. Status reason codes for the BO W1-Timesheet have been defined, but they are not available and still getting the following error:

Error retrieving Status Reason for Rejected Status. No Status Reason has been defined.


Cause

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In this Document
Symptoms
Cause
Solution


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