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How to Request a Lift and Shift for the Retail Merchandising Cloud Suite (Doc ID 2820902.1)

Last updated on JUNE 07, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service
Oracle Retail Pricing Cloud Service
Oracle Retail Merchandising Foundation Cloud Service
Oracle Retail Allocation Cloud Service
Information in this document applies to any platform.


The Merchandising data conversion tool is used as a way to import data files created from your legacy systems, validate the data, and load it into Merchandising tables for validation. The tool supports iterative conversion – loading data from each department or region, for example – to allow for validation and correction of legacy programs in various mock conversion runs leading up to the final cutover. At the point in time that a final cutover occurs, the data in the non-production environment being used to do this data load, validation, and verification is promoted to production using a process referred to as “lift and shift”. This lift and shift overlays all the data currently in the production environment for the tables included.

This document outlines what to do and what information needs to be provided in the SR to schedule a Lift and Shift activity with the Oracle Retail Cloud Operations team.

NOTE: Customers that are live in production, and need to refresh data from one environment to another non-prod environment, refer to (Doc ID 2236039.1) - How to Request an Environment Refresh for Retail Cloud Services.

Customers requesting for a Lift and Shift activity as part of Go-Live will require the target environment to be reset to its original configuration before converted data is moved from the source environment. Downtime is required for both the reset as well as the Lift and Shift activities.



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