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Credit Note Request Does Not Contain Any PO Or RTV Order Numbers (Doc ID 2821176.1)

Last updated on SEPTEMBER 09, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Document Creation

When a credit note request is sent via EDI812, there is no reference in the file to the associated Purchase Order number or RTV order Number. As a result, the credit note response fails due to missing order details.
The error seen is PV_ORDER_ID


The issue can be reproduced at will with the following steps:
  1) Create RTV in RMS.
  2) Upload RTV into ReIM via EDI Injector.
  3) Run EDI Download



Cause

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In this Document
Symptoms
Cause
Solution
References


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