Credit Note Request Does Not Contain Any PO Or RTV Order Numbers
(Doc ID 2821176.1)
Last updated on NOVEMBER 13, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Document Creation
When a credit note request is sent via EDI812, there is no reference in the file to the associated Purchase Order number or RTV order Number. As a result, the credit note response fails due to missing order details.
The error seen is PV_ORDER_ID
The issue can be reproduced at will with the following steps:
1) Create RTV in RMS.
2) Upload RTV into ReIM via EDI Injector.
3) Run EDI Download
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |