Cycle Count Sequence Import Via FBDI Not Working When Multiple Serials Are Present In One Count (Doc ID 2821304.1)

Last updated on DECEMBER 11, 2021

Applies to:

Symptoms

Cycle count sequence import via FBDI not working when multiple serials are present in one count. Cycle count does allow multiple serial numbers and is successful when executing from the UI.


ERROR
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  Record count serials cannot be provided because the cycle count does not allow either serialized counts or multiple serial numbers in a single count sequence.

 

STEPS
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The issue can be reproduced at will with the following steps:
1. Create cycle count which allows multiple serials and verify that user is able to run the count successfully in the UI

2.Attempt to load the FBDI doc
3. witness the error


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use FBDI to load counts with multiple serials

Cause

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