HCM Oracle Digital Assistant: Chatbot Icon Is Not Visible In Home Page After 21D (Doc ID 2821518.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

ACTUAL BEHAVIOR
---------------

After 21D QU, in Fusion, the chatbot icon is not visible in home page (page with /fscmUI/)

The chatbot icon is visible only in the pages with /hcmUI/

EXPECTED BEHAVIOR
-----------------------

In Fusion, the chatbot icon should be visible in all pages, no matter the FA URL: /fscmUI/ or /hcmUI/

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.