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Fusion Benefits Cloud: Dental and Vision EE Rates are not Appearing for the Employees in one POD (Doc ID 2822046.1)

Last updated on JUNE 22, 2022

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.21.07.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Dental and vision rates are not displayed on clicking confirmation.

EXPECTED BEHAVIOR
-----------------------
Expect all the rates to be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Process a LE.

2. Make Enrollments.

 

Cause

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In this Document
Symptoms
Cause
Solution


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