The Different Name (Last name Or User Name) Of IDCS User Account Is Displayed For The Activity Assignee While Login With Different Roles (Doc ID 2822075.1)

Last updated on JANUARY 01, 2024

Applies to:

Symptoms

On : NA version, MICC Transfer to TSC

1. When the login user is the process owner, the activity assignee name is displayed as the last name of the IDCS user Account.

2. When the login user is not the process owner, the activity assignee name is displayed as the username (email address) of the IDCS user Account.

In general, the common user will not be granted the Process Owner role. When monitoring the processes and checking who is pending the activity, it is expected to see the real name instead of the email address.

Cause

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