My Oracle Support Banner

The Different Name (Last name Or User Name) Of IDCS User Account Is Displayed For The Activity Assignee While Login With Different Roles (Doc ID 2822075.1)

Last updated on NOVEMBER 20, 2021

Applies to:

Oracle Integration-OIC - Version 21.2.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, MICC Transfer to TSC

1. When the login user is the process owner, the activity assignee name is displayed as the last name of the IDCS user Account.

2. When the login user is not the process owner, the activity assignee name is displayed as the username (email address) of the IDCS user Account.

In general, the common user will not be granted the Process Owner role. When monitoring the processes and checking who is pending the activity, it is expected to see the real name instead of the email address.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.