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Smart View: After Install Of Smart View, Error Opening Excel: "Add method of AddIns class failed" (Doc ID 2822216.1)

Last updated on AUGUST 09, 2023

Applies to:

Essbase for OCI Marketplace - Version 19.3.0.0.0 and later
Hyperion Essbase - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

After installing Smart View, getting an error "Add method of AddIns class failed". User can continue to open Excel and run ad-hoc queries but HsGetValue functions fail.

Cause

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In this Document
Symptoms
Cause
Solution


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