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SCM: PD: Getting Error When Trying to Approve an Old STALE Change Order (Doc ID 2822350.1)

Last updated on MAY 25, 2022

Applies to:

Oracle Fusion Product Hub Cloud Service - Version and later
Information in this document applies to any platform.


In this note we explore when user is getting an error when tries to open a affected item tab in Change order

Error : Too many matching records found .Specify additional criteria to limit the number of records .

At the same time, when users opens the Workflow it shows it's awaiting approval. Upon Trying to Approve the CO, it receives the following error:
"Task with task id xxxxxxxxxxxxxxxxx is STALE. Trying to access details of stale task. An instance of the application might have been undeployed/ the application might have been redeployed and this task belong to previous deployment. This cannot be corrected. Attempt to perform actions on stale tasks is not permitted."


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