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TRAN_DATETIME and TRAN_NO are not in Sync Resulting in MISSING_BIG_TRAN_GAP Error (Doc ID 2822483.1)

Last updated on NOVEMBER 19, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

TRAN_DATETIME and TRAN_NO are not in Sync Resulting in MISSING_BIG_TRAN_GAP Error.

Steps To Recreate:

1. Store is setup in SA_STORE_POS table with START_TRAN_NO, END_TRAN_NO.

2. After reaching the limit 'END_TRAN_NO' ,system should start counting back from 'START_TRAN_NO'.

3. For storeday transactions, when ordered by TRAN_DATETIME, TRAN_NOs are populated exactly as expected.

 4. Despite of being correct TRAN_NOs, MISSING_TRAN_BIG_GAP error is thrown for the same.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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