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The User Accounts Disabled From Primavera Administration Are Still Present in P6 EPPM Users Administration (Doc ID 2823167.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The user is still present in P6EPPM User Administration after it's disabled in Primavera Administration.

EXPECTED BEHAVIOR

The user is removed from P6EPPM User Administration after it's disabled in Primavera Administration.

STEPS

The issue can be reproduced at will with the following steps:
1. Log into Primavera Cloud portal.
2. Open Primavera Administration and disable a user.
3. Open P6EPPM and go to User Administration. It is observed that the disabled user is still present in P6.

Cause

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In this Document
Symptoms
Cause
Solution


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