Using Business Process Record URL in Task Notification Email Causes CSRF Token Errors When Already Logged in to Unifier (Doc ID 2823399.1)

Last updated on NOVEMBER 23, 2021

Applies to:

Symptoms

On : Unifier 20.8

Using Business Process (BP) Record URL Data Element (DE) in an email, when user is already logged in to Unifier in one tab and clicks on the URL in the email, it opens the record in a new tab. When user clicks back on the original tab that has Unifier open, the following popup error occurs:


ERROR
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No CSRF Token

STEPS
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1. Log in to Unifier
2. Ensure that there is a BP that has the BP record URL DE and that URL has been emailed to you
3. Open that email and click on the link. Record will open in a new browser tab
4. Click back on the original Unifier tab and receive the message.

Cause

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