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Custom Price Range is not Working as Configured (Doc ID 2823753.1)

Last updated on DECEMBER 02, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.4.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

Price range selection is not working only for one criteria (Example - selecting the price range of 1500-2000 fetch results from 1000 as well)

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

1) Navigate to the URL https://www.xxxxxx.com/home
2) Select any of the Categories configured.
3) Goto Filters and select - PRICE RANGE (Currency) - Select 1,500 - 1,999

The result contains the price range of 1000+ as well.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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