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SOstatusCre Failure with the Error 'This transfer is already Closed or has been marked for deletion' even if Transfer is in Approved Status (Doc ID 2823757.1)

Last updated on MAY 16, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 16.0 and later
Oracle Retail Store Inventory Management - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

SIM 16.0.3
Rics 16.0.028
mfcs 16.0.029.1.0.7

SOStatusCre messages for a Store to Store transfer from SIM is failing in RIB-RMS with the error 'This transfer is already Closed or has been marked for deletion' though the transfer is in Approved status in RMS.

ERROR
-----------------------
'This transfer is already Closed or has been marked for deletion'

Steps to reproduce:



1. In SIM Shipping/Receiving > Transfer Shipment > Create.
2. Fill out the transfer shipment create form and click Apply.
3. Make a note of the Shipment ID and ASN ID.
4. Click Create Container.
5. Click Add Item and input Item #1 to transfer and add a quantity of 1 or more (up to the listed Inventory quantity).
6. Click Save to save the SIM container in its current state. TheTransfer Shipment detail screen is displayed and both the container and shipment document show a status of In Progress
  Even though the SIM container is in-progress and has not yet been committed to, SIM publishes out the transfer to RMS and the current item in the container
7. While still in the same SIM transfer shipment, double click the container again to edit its contents.
8. Click Add Item and input Item #2 to transfer (different that item 1) and add a quantity of 1 or more (up to listed Inventory Quantity).
9. Select Item #1 and click REMOVE ITEM; Confirm the prompt, "The selected line item(s) will be deleted. Do you want to continue?" by clicking "YES"). Click Save.
11. The SIM container is still In Progress and there is now only one item associated with the SIM transfer shipment. The SIM transfer shipment is still In-Progress.

Notice the error :
select * from rib_message_failure where description like '%Transfer number %';
RIHA Exception Details: This transfer is already closed or has been marked for deletion: Transfer number .


Cause

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In this Document
Symptoms
Cause
Solution
References


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