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ZENGIN Lockbox Gets ORA-01427 Error (Doc ID 2824542.1)

Last updated on NOVEMBER 28, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

ZENGIN Lockbox gets ORA-01427 error while delivering Bill-To Site information.

Reproduced Steps:

  1. Customer Registration, 2 primary Bill-To sites on the same BU with different effective date range.
    Account Number: XXXXX
    - Site: AAAAA, Effective date : 01/01/01 - 01/01/01, Bill-To : Primary
    - Site: BBBBB, Effective date : 01/01/01 - Blanl   , Bill-To : Primary

  2. Alternate Name Mapping
    Task: Manage Alternate Name Mapping Rules
     Customer Account Number: XXXXX
     Bill-To Site: blank
  3. Run Process Receipts Through Lockbox with Transmission format ORA_ZENGIN_LOCKBOX.

  4. Process Receipts Through Lockbox: Subprocess gets error below.
    >ARLVRL: Entered Zengin loop.
    >AR-ARLVRL: Error from arlvrl.
    >AR-ARLVAL: arlvrl returned FALSE.
    >AR-ARLVAL: Error from arlval.
    >AR-ARLPLB: arlval returned FALSE.
    >AR-ARLPLB: Error in main.
    >AR-ARLPLB: -1427 ORA-01427: single-row subquery returns more than one row

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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