Fusion US Payroll: Payroll Run In Error - US_RETRIEVE_RESIDENCE_RESULTS
(Doc ID 2824914.1)
Last updated on MAY 18, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.07.0 version, US - United States Legislation
Payroll for an employee recently transferred to VI state fails with below error:
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AFDICT_APP_PREFIX-PAY-1635252: An error occurred when processing element {ELEM_NAME. (ETNAME=US_RETRIEVE_RESIDENCE_RESULTS)
In { pyxipmt
message text = An error occurred when processing element {ELEM_NAME. (ETNAME=US_
RETRIEVE_RESIDENCE_RESULTS)
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to My Client Groups>Payroll>Submit a Flow
2. Run 'Calculate Payroll'
3. Payroll fails with above error message
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |