My Oracle Support Banner

Fusion UAE Payroll - Make EFT Payment Process Results Returns Incorrect IBAN Numbers (Doc ID 2825041.1)

Last updated on JANUARY 05, 2022

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, AE - United Arab Emirates Legislation

ACTUAL BEHAVIOR
---------------
Make EFT output is returning incorrect IBAN for the employees even though the account is correct in the payment results

EXPECTED BEHAVIOR
-----------------------
EFT output should return the bank account added to the employee in the personal payment method

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run EFT process - see the correct values in the payment results
2. Open EFT output see that the bank account does not match with the personal payment method


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.