CX Sales Mobile: Appointment Page Shows Empty After 21C Update
(Doc ID 2825104.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Fusion Mobile Sales Cloud Service - Version 11.13.21.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.07.0 version, CX Sales Mobile Application
ACTUAL BEHAVIOR
---------------
Calendar is showing blank.
When customer selects Appointments , he doesn't see a calendar, but a blank screen with no details. Before 21C update, users could see a list of days for that week and any Appointment records showing in it. Also selecting Appointments at the top to the left of the Search and Create Icons doesn't show any lists like it does for the other Objects.
EXPECTED BEHAVIOR
-----------------------
Appointments should show in CX Sales mobile
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |