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CX Sales Mobile: Appointment Page Shows Empty After 21C Update (Doc ID 2825104.1)

Last updated on NOVEMBER 30, 2021

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, CX Sales Mobile Application

ACTUAL BEHAVIOR
---------------
Calendar is showing blank.

When customer selects Appointments , he doesn't see a calendar, but a blank screen with no details. Before 21C update, users could see a list of days for that week and any Appointment records showing in it. Also selecting Appointments at the top to the left of the Search and Create Icons doesn't show any lists like it does for the other Objects.

EXPECTED BEHAVIOR
-----------------------
Appointments should show in CX Sales mobile

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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