My Oracle Support Banner

When User Deletes an Offer for a Promotion Created using "Create From Existing" Option The Error Message Is Incorrect (Doc ID 2825212.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.2 to 19.2 [Release 19.2]
Information in this document applies to any platform.


Incorrect Message is thrown while deleting an offer which was created from existing offer.

Steps to reproduce : 

1. Search for an Completed Promotion.
2. Click on one of the offers and select "Create using existing" option, A new offer is created with new dates in worksheet status.
3. Add location to the new offer.
4. Approve the offer.
5. From Options select Delete.
6. Click OK on the warning message.
7. A popup appears JBO-25014.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.