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Reports Not Loading On Page "Oracle BI Publisher Enterprise - Restricted Use: Limited to creating or Editing Primavera P6/Unifier reports only" (Doc ID 2825594.1)

Last updated on DECEMBER 06, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.12.9.0 and later
Information in this document applies to any platform.

Symptoms

On: 20.12.9.0 version, Unifier Application, Production Instance

After Upgrade of Environment:
When attempting to access the Saved bookmark to a Dashboard in Bi Publisher exhibits the following behavior and messages:

Displays on header of application: "Oracle BI Publisher Enterprise - Restricted Use: Limited to creating or Editing Primavera P6/Unifier reports only"

BEHAVIOR and MESSAGES:
-----------------------
• Dashboard Tab for BI Reports may Display: Invalid template name.: template = Dashboard.xpt
• After Long wait time for report with no results may display: unauthorized Access: Either you do not have the privilege or you have not signed in.
• Report Area Not showing any loading bar, or loading bar may display, but not render report.
• Review of HAR trace: No errors or bad responses
• Sometimes the page loads just fine without any issues

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into the BI Application
2. Random results in the use of the BI Application pulling data from P6 and or Unifier

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Other impact
Reports are not rendering, business is not able to obtain the data needed for job functions

Changes

 Recent upgrade to version 20.12.9.0

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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