My Oracle Support Banner

Customer Profile Service getActiveCustomerProfile Returning Blank Response After 21D Upgrade (Doc ID 2826128.1)

Last updated on DECEMBER 03, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

The Customer profile service (getActiveCustomerProfile) to retrieve the active customer profile for the customer or site resulted in blank response in the first execution only if the customer profile was associated with a credit analyst from 21D Dec HWM.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.