Unable To Create Invoices (Doc ID 2826347.1)

Last updated on DECEMBER 08, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Unable to create an invoice.

ERROR
----------
"Closed Connection."
"Closed Statement."

Steps to Recreate:

Go to IMCS homepage.
Click on Document Maintenance -> Create Document.
Select document type as "Merchandise Invoice" and terms.
Enter all the required details ( non-merch cost = 0), and click on "Save and Close".
In the following document screen, add the item and default from order.
Click on "Save and Close". This is where the error message pops up.
"Closed Connection."
"Closed Statement."

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.