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Device Configuration Search from Add Install Event Hangs (Doc ID 2826722.1)

Last updated on DECEMBER 09, 2021

Applies to:

Oracle Utilities Customer Cloud Service - Version 21A to 21B [Release 21]
Oracle Utilities Meter Data Management - Version 2.4.0.0.0 to 2.4.0.0.0 [Release 2.4]
Oracle Utilities Customer to Meter Base - Version 2.8.0.0.0 to 2.8.0.0.0 [Release 2.8]
Oracle Utilities Meter Solution Cloud Service - Version 21A to 21B [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to add an install event you are unable to search for a device configuration by device badge number. The system shows a spinning wheel icon but never loads the device.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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